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Exponential Listening

Learn to harness the power of listening...

Everything begins with listening. Exponential listening happens when the practice of listening challenges our assumptions to the point of creating significant change in the way we work; and the way we think. Exponential Listening is a toolkit based on an award-winning framework, and follows a simple four-step process: Question, Listen, Reflect, and Learn. 

Throughout the Exponential Listening toolkit, you will be challenged to engage in real conversations with community members. Inside, you'll find:

  • A 22 page toolkit with step-by-step instructions on how to conduct a design research initiative within a community
  • A series of 5 worksheets to use with community members
  • Best practices in listening, feedback collection, and co-design

Why Should I Use Exponential Listening?

Exponential Listening is designed for people who are looking to gain a deep understanding of the needs of the communities they serve in order to evolve their offerings; or who are planning to enter new communities to expand their business and reach. Rather than starting with solutions, our framework challenges entrepreneurs and innovators to listen to the people they aim to serve, first.


Seriously, pay-what-you-want! Donations help support our mission to keep these tools available for free. Anything helps! We recommend a donation of $10-20 for this toolkit. By the way, be sure to check out the rest of our tools and resources!

9 ratings

  • Download today to learn how to harness the power of listening! Pay-what-you want. If you can, a donation of $10-20 is recommended!
  • Size2.22 MB


Exponential Listening

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